A SMART MAILBOX FOR TRAVELERS
the ask: make a service for displaced people
timeline: 2 weeks
how can a homeless person provide a permanent address to obtain benefits if they don’t have a home?
utilize cluster box units [CBU] and branded drop boxes for a new kind of mailing system.
interface + visual design
we’re developing an alternative mailbox for people without a permanent address to receive the print mail they need for employment and government services so they can work toward breaking the cycle of homelessness.
many homeless men and women feel comfortable using resources like public libraries and community centers, which is why snailbox will be within walking distance of these buildings.
users can sign up online where they choose a snailbox location and set a PIN number. coupon codes will be sent by request to those who are unable to pay for the service.
by engaging voluntary nomads (RV & houseboat dwellers) as subscribers, the cost for those who cannot afford it will be covered by their fees.
we found that 66% of homeless people had been inconvenienced by not having a physical address.
anonymous surveys and in-person interviews
“the library idea is really good because lots of homeless people use the resources there...if i was still homeless, i would use this service"
“it would be very useful for someone like me, who lives in a different place every couple of months.”
“[i have been inconvenienced by] not receiving important, time-sensitive court documents, denials for health insurance and other government benefits.”
ruthie edwards - XD
katrine limseth - XD
august 2017 • 2 weeks